Privacy Policy

Last updated: January 2024

Introduction

Code Red Roofers, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or quote request form
  • Subscribe to our newsletter or communications
  • Communicate with us via phone, email, or other means

This information may include:

  • Name
  • Email address
  • Phone number
  • Property address
  • Property type (residential/commercial)
  • Service needs and preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • IP address
  • Device information

How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to your inquiries and providing quotes
  • Delivering roofing services you request
  • Sending appointment confirmations and project updates
  • Following up on completed services for satisfaction
  • Sending promotional communications (with your consent)
  • Improving our website and services
  • Analyzing website usage patterns
  • Complying with legal obligations

Who Has Access to Your Information

We may share your information in the following situations:

  • Service Providers: We may share information with third-party vendors who assist us in operating our business, such as email service providers and analytics platforms.
  • Business Partners: We may share information with trusted business partners for service delivery purposes.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Third-Party Access

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we may use include:

  • Google Analytics (for website usage analysis)
  • Google Maps (for location services)
  • Email service providers

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Your Rights - How to Delete Your Data

You have the right to request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at:

Email: help@coderedroofers.app

Phone: +1 (815) 585-5735

Address: 3341 SE Slater St, Stuart, FL 34997

We will respond to your request within 30 days. Please note that certain information may be exempt from deletion if required by law or for legitimate business purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Code Red Roofers, Inc.

3341 SE Slater St, Stuart, FL 34997

Phone: +1 (815) 585-5735

Email: help@coderedroofers.app